Posted Date : December 30,2015
RFP ID: CC-0764
Government Authority located in Illinois; USA looking for expert vendor for call centre assessment and roadmap services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide professional services to review our current customer contact capabilities including call center, web applications services including web applications and other communications channels and to help develop a roadmap leveraging current and new technologies.
(2) Approximately call volume will be 10,000 per month.
[C] Eligibility:
Global (World-wide)
[D] Work Performance:
Global, companies from all over the world can apply for this. However, meetings can be conducted via ONLINE conference calls.
Budget :
Deadline to Submit Proposals: January 11,2016
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RFP ID: CC-0764
Government Authority located in Illinois; USA looking for expert vendor for call centre assessment and roadmap services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide professional services to review our current customer contact capabilities including call center, web applications services including web applications and other communications channels and to help develop a roadmap leveraging current and new technologies.
(2) Approximately call volume will be 10,000 per month.
[C] Eligibility:
Global (World-wide)
[D] Work Performance:
Global, companies from all over the world can apply for this. However, meetings can be conducted via ONLINE conference calls.
Budget :
Deadline to Submit Proposals: January 11,2016